Singapore:TPG (SIMBA) / StarHub -(Do not support tiktok)
The system automatically assigns carriers based on availability.
Type
(Daily): Daily plan is high speed data of daily 1GB/2GB/3GB and unlimited data with 128kbps. Daily data refreshed next day 12am Malaysia Time zone. Reduce speed to 128kbps if daily data exceeds.
eSIM
This is an eSIM, Not a Physical SIM!
Kindly note that not all devices support eSIM. Before placing order, please confirm phone can support eSIM https://www.his.com.my/esim-supported-phones-list/
eSIM is Data-Only and does not come with a number. Traditional calls or text messages are not permitted.
You can use Apps like WhatsApp/WeChat to access local data to make calls or send messages without paying pesky roaming charges.
Activation
eSIM activation is following Malaysia Time zone (GMT+8) , 12am-11:59pm will be counted as one completed section day of the package.
Internet Speed
High Speed 4G/5G (Depends on the local carrier)
Speed may vary by location, network conditions, weather conditions or other factors.
Additionally, natural obstacles like tall buildings, mountains, or even large bodies of water can obstruct the signal and result in slower internet speeds.
Hotspot
You can share connection with other devices via hotspot. However, more devices connected, the more network bandwidth will be divided among those devices, which may result in slower speeds. You can focus on one hotspot at a time and avoid slowing down the internet.
eSIM QR code
The eSIM QR code will deliver via Email within 48 hours (except weekend/public holiday) , kindly make sure your email address is correctly provided.
Please use eSIM within 30 days of purchase.
Cancelation
Non-refundable.
eSIM Supported Phones list
eSIM makes it more convenient to access the internet without a physical SIM card.To use an eSIM, your device must be carrier-unlocked and eSIM-compatible.
Add/install eSIM
Please add the eSIM on the same day with your departure or arrival in travel destination.
To add the eSIM, you have to connect the WIFI or hotspot first.
Notes: eSIM activation is following Malaysia Time zone (GMT+8) , 12am-11:59pm will be counted as one completed section day of the package.
If you are unable to connect the internet, please set APN manually.
✔ Setting > Sim card mobile & network
✔ Click to sim card
✔ Click in Access Point Name
✔ Click “+” add new APN (Singapore APN: mobile.three.com.hk)
✔ Restart your phone after APN setting. The eSIM card will automatically search for a network.
Additional Notes:
Data refreshed & plan validity are based on Malaysia time (GMT+8).
If you are unable to connect, it may be because you do not have good mobile signal coverage in your location. In this case, try turning off your phone and turning it back on your phone at another location.
If you are crossing the border into another country, some phones might need to be restarted twice.
When you return to your home country after traveling, please switch to your own local SIM card. Don’t forget to turn off the data roaming on your phone to avoid unnecessary roaming charges.
FAQ
1. Can I use the SIM card/eSIM for making traditional phone calls or sending SMS messages?
No, this is a data-only SIM cards. They are specifically designed for data usage and do not include a local phone number for making traditional phone calls or sending SMS messages. However, there are alternative methods available, such as using internet-based calling apps like WhatsApp or utilizing messaging apps with voice call capabilities.
2.What happens if I use a non-compatible device with 4G/5G service?
Using a non-compatible device with 4G/5G service can result in decreased speed, reliability, and limited access to advanced features. Your device may not be able to connect to the network or may experience slower speeds and reduced performance compared to a compatible device.
3. Why does SIM card/eSIM internet speed vary by location?
Factors such as infrastructure availability, population density, distance from cell towers, and environmental variables all contribute to the variation in SIM card internet speed. Urban areas tend to have better infrastructure and higher population density, resulting in faster speeds. In contrast, rural areas often face limitations in network infrastructure, leading to slower speeds.
4. Can I expect reliable internet speed on a cruise?
Internet connectivity on cruises can be challenging due to the limitations of maritime networks. While some cruise ships offer internet access, the speeds may not match those experienced on land. Factors such as the ship’s location, satellite coverage, and the number of users can impact the internet speed on a cruise.
5. How can I improve SIM card/eSIM internet speed in remote areas like forests or mountains?
In remote areas like forests or mountains, the obstacles and interference from the surrounding environment can hinder internet speeds. However, there are strategies to enhance connectivity. These may include using signal boosters, satellite internet, or positioning yourself closer to clearings or higher elevations where the signal is likely to be stronger.
6. What can I do to optimize SIM card/eSIM internet speed in any location?
To optimize SIM card internet speed in any location, ensuring you have a compatible device, keeping your SIM card in good condition, and selecting a reputable network provider can make a significant difference. Additionally, using Wi-Fi networks whenever available, closing unnecessary background applications, and monitoring network congestion can also help improve your overall internet speed.
7. Can I renew or extend the data?
No, you can buy another SIM card/eSIM if you need more data.
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.