In the event that you have missed your flight or the flight is delayed or cancelled, you must notify us
immediately by calling our Emergency number as soon as possible, as last-minute changes, especially for
shared service, are difficult.
Maximum waiting time for the driver:
Airport transfer (International flight) – 90 minutes after actual landing time
Airport transfer (Domestic flight) – 60 minutes after actual landing time
Train station transfer – 15 minutes after the arrival of the train
Theme park and hotel transfers – No waiting time. Driver will not be able to wait at all and will need
to leave immediately. Please be prepared and wait at the Meeting Point 10 minutes before pick-up
time.
Please ensure that the driver is from our company before boarding any vehicle. Please check by requesting
the driver to confirm your name and destination, i.e., hotel. We are not responsible if you board the wrong
vehicle.
Do not give any instructions to change location or pick-up time with the driver and also not to place any
onward booking with them. The driver is unable to relay messages to us.
Each passenger may carry only one piece of checked-in baggage and one piece of hand carry. For shuttle and
shared transfers, we DO NOT accept additional baggage without pre-booking. Please declare any additional
baggage as a separate arrangement has to be made, and additional charges will be incurred.
Optional Tour
MT FUJI 5TH STATION AND LAKE KAWAGUCHI ONE DAY BUS TOUR
Duration: Tour bus depart from Toranomon Bus terminal – 07:40 to 19:05
Destination: Mt Fuji & Lake Kawaguchi
Departure Date: Aug – Oct (every Tuesday & Wednesday) & November (Everyday)
Minimum Pax: 1 Person (1-to-go)
Tour Inclusions
Round trip bus fare
Lunch (Pasta)
Boarding ticket (Excursion Ship & Ropeway)
Remarks
※Any additional cost would be at your own expense
※Bus will leave according to the schedule, and will not wait for late arrivals.
※Smoking is not allowed in the bus. Thank you for your cooperation.
※Itinerary is subject to change depending on the weather, traffic conditions, etc.
※Customers depart from Kyoto station will travel to Arashiyama by JR train with our Tour Guide. (17 minutes train rides)
※Customers who wish to be dropped off at Kyoto, the tour will ends in the last sightseeing spot, Nara.
※Guide will explain the route from the sightseeing spot to Nara station. Customers will go back by themselves to Kyoto station.
※Guide will hand customers the train ticket from Nara to Kyoto station using Kintetsu train. (50 minutes train rides)
※Please note that this tour drop off point is Namba.
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