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How To Use Data SIM Card
- Insert data SIM card to your mobile device upon arrive your destination country
- Turn On Data Roaming & Mobile Data
- Wait 3-5 minutes to connected
- Do Not Insert SIM card at Malaysia
- Days validity will start counting once insert the SIM
- Data refresh & plan validity are based on Malaysia Time (GMT+8), calendar day.
- SIM card is Data-Only and does not come with a number. Traditional calls or SMS text messages are not permitted. You can use Apps like WhatsApp/WeChat to access local data to make calls or send messages.
- ∙ Kindly contact us via WhatsApp’s support number if you cannot use the SIM or any Technical Issue.
- 011-5430 6849 (WhatsApp’s Chat Only)
How To Add/Install eSIM
Please add the eSIM on the same day with your departure or arrival in travel destination. To add the eSIM, you have to connect the WIFI or hotspot first.Notes: eSIM activation is following Malaysia Time zone (GMT+8) , 12am-11:59pm will be counted as one completed section day of the package.
SIM/eSIM Telco Operator List & APN List
** APN Setting is only required if you are unable to connect the data.| Japan, Taiwan, Korea | ||
| Country Name | Local Carrier / Network Operators | APN |
| Japan (Daily plan) | Japan - Softbank | Name：Softbank APN: plus.4g APN Type: default,ia |
| Japan (Total plan) | Japan – DOCOMO IIJ | vmobile.jp |
| Korea (Daily plan) | Korea – SKT (Do not support tiktok) | mobile.three.com.hk |
| Korea (Total plan) | Korea – SKT (Do not support tiktok) | CMHK |
| Taiwan | Taiwan – Chung Hwa Telecom (Do not support tiktok) | mobile.three.com.hk |
| Southeast Asia | ||
| Country Name | Local Carrier / Network Operators | APN |
| Indonesia | Telkomsel | mobile.three.com.hk |
| Vietnam | Viettel / Vinaphone | cmhk |
| Thailand | Thailand – Dtac/AIS/True Move | True Move APN : cmhk AIS APN: internet DTAC APN : www.dtac.co.th |
| Singapore | Singapore – TPG (SIMBA) / StarHub -(Do not support tiktok) | mobile.three.com.hk |
| Philippines | SMART (Do not support tiktok) | mobile.three.com.hk |
| China,Hong Kong, Macau | ||
| Country Name | Local Carrier / Network Operators | APN |
| China Mainland (China Mobile) |
China Mobile (Do not support tiktok) | cmhk |
| China Mainland (China Unicom) |
China Unicom (Do not support Tiktok) | 3gnet |
| Hong Kong & Macau | Hong Kong – 3HK/Smartone Macao – CTM (Do not support Tiktok) |
Hong Kong: 3gnet Macau: cmhk |
| China, Hong Kong & Macau | China – China mobile Hong Kong – 3 HK Macao – CTM (Do not support Tiktok) |
Hong Kong & Macau APN: 3gnet China Mainland APN : cmhk |
| Europe, Middle East | ||
| Country Name | Local Carrier / Network Operators | APN |
| Austria-3 | Austria-3 | drei.at |
| Belgium | Orange / Base | drei.at |
| Bulgaria | Telenor / Vivacom | drei.at |
| Croatia | Telemach / AL HR | drei.at |
| Cyprus | Cytamobile-Vodafone | drei.at |
| Czech-O2 | O2 / Vodafone | drei.at |
| Denmark | 3 / Telia | drei.at |
| Estonia | Tele2 / Elisa / Telia | drei.at |
| Finland | Elisa / Alcom / Telia | drei.at |
| France | Orange / SFR | drei.at |
| Germany | O2 / Vodafone | drei.at |
| Greece | Wind / Vodafone | drei.at |
| Hungary | Telenor Hungary / Vodafone | drei.at |
| Iceland | Siminn / Nova | drei.at |
| Italy | Wind / Iliad / Vodafone | drei.at |
| Latvia | LMT / Tele2 | drei.at |
| Liechtenstein | FL1 / 7acht | drei.at |
| Lithuania | Tele2 / Orange | drei.at |
| Luxembourg | Orange / POST | drei.at |
| Malta | Melita / GO | drei.at |
| Netherlands | KPN / Vodafone | drei.at |
| Norway | Telia | drei.at |
| Poland | Orange / Play | drei.at |
| Portugal | NOS / MEO | drei.at |
| Republic of Ireland | 3 / Vodafone | drei.at |
| Romania | Orange / Digi.Mobil | drei.at |
| Slovakia | Orange / O2 | drei.at |
| Slovenia | Mobitel / Telemach | drei.at |
| Spain | Orange / Vodafone | drei.at |
| Sweden | Telia / 3 | drei.at |
| Switzerland | Sunrise / Salt | drei.at |
| Turkey | Turkcell | drei.at |
| United Kingdom | 3UK / O2 (UK) | drei.at |
| United Arab Emirates | Etisalat | drei.at |
| United States of America, Canada | ||
| Country Name | Local Carrier / Network Operators | APN |
| U.S.A. & Canada | Canada – Rogers Wireless U.S.A – AT&T & T-Mobile & Verizon |
mobile.three.com.hk |
| Oceania | ||
| Country Name | Local Carrier / Network Operators | APN |
| Australia | Optus | mobile |
| New Zealand | Spark | mobile |
| Happy Asia 31 | ||
| Country Name | Local Carrier / Network Operators | APN |
| Australia | Vodafone | Internet |
| Bahrain | VIVA Bahrain | Internet |
| Bangladesh | Grameenphone | Internet |
| Brunei Darussalam | DST | Internet |
| Cambodia | Cellcard | Internet |
| China | China Mobile | Internet |
| Georgia | Geocell | Internet |
| Hong Kong | PCCW Ltd | Internet |
| India | AirTel | Internet |
| Indonesia | Telkomsel | Internet |
| israel | Hot Mobile | Internet |
| Japan | Softbank | Internet |
| Jordan | zain JO | Internet |
| Kazakhstan | Tele2.kz | Internet |
| Kuwait | K.S.C Ooredoo | Internet |
| Laos | Beeline | Internet |
| Macao | CTM | Internet |
| Malaysia | Maxis/DiGi | Internet |
| Mongolia | Unitel | Internet |
| Nepal | Nepal Telecom | Internet |
| Oman | ooredoo | Internet |
| Pakistan | Jazz | Internet |
| Philippines | Globe | Internet |
| Qatar | ooredoo | Internet |
| South Korea | KT | Internet |
| Singapore | Singtel | Internet |
| Sri Lanka | Mobitel | Internet |
| Taiwan | Chung Hwa Telecom | Internet |
| Thailand | AIS | Internet |
| Uzbekistan | Ucell | Internet |
| Vietnam | MobiFone | Internet |
| Global Worldwide | ||
| Country Name | Local Carrier / Network Operators | APN |
| 140 countries https://www.his.com.my/product/sim-card-global-worldwide/ | The system automatically assigns carriers based on availability. | Internet |
APN SETTING GUIDE
** APN Setting is only required if you are unable to connect the data.
Android
- Setting > Wireless & Network / Connections > Mobile Network > Access Point Names
- Add new APN
- Insert APN: Internet (This is just an example, please insert the correct APN based on the APN list above)
- Back – Switch On Data Roaming and Mobile Data for our SIM card
- Restart your mobile phone.
iPhone (IOS)
- Setting > Mobile Data > Mobile Data Network
- Insert APN: Internet (This is just an example, please insert the correct APN based on the APN list above)
- Back – Switch On Data Roaming and Mobile Data for our SIM card
- Restart your mobile phone.
CAUTION: INTERNET NOT WORKING 99% DUE TO SETTING PROBLEM:
- APN Setting (Mobile Data > Mobile Data Network > Insert APN)
- Mobile Data / Data Roaming Disable
- Network Operator Setting (Setting –Mobile Network – Network Operator)
- Enable Back Data & Data Roaming
- Restart your Mobile Phone.
Kindly contact us for any Technical Issue:
011-5430 6849 (WhatsApp’s Chat Only)