FAQs
*6% SST charges apply subject govt announcement
*Cooking is not allowed
*Not allowed to bring own food by eating in public area of the hotel due to COVID-19 pandemic, the guest to follow SOP of the hotel accordingly
*Rates subject for changes all room will arrange base on room availability
*Package not valid for Public & School holidays
1. This offer is subject to room availability and rates quoted are in Ringgit Malaysia (RM), Inclusive of 10% service charge.
2. Conservation fund to Marine Park (Malaysian @ RM5.00 per adult and RM2.00 per child / Non-Malaysian @ RM30.00 per adult and RM15.00 per child) is NOT included.
3. All meals served at Sang Suria Restaurant.
4. Child rates apply to children 4-12 years old. Infant 3 years old and below is free.
5. Full payment is required upon confirmation.
6. All payment will be forfeited if there is any cancellation or amendment of the booking.
7. There will be NO refund or reduction of rates on any services provided in the package which is not utilized.
8. The Resort reserves the right to alter, amend, delete or add to the conditions or withdraw the package at any time without prior notice.
9. This offer is subject to first come first serve (first 200 person)
*Full payment will be collected upon booking (Non-refundable).
*All passenger passport will be needed for booking
*Tour Packages is no transferable to other component only (Ticket, Transfer, Pass) or cancellation of reservation
*No refund for any unused portion of this package or during the tour