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jrpass setouchi area pass
JRWest JR SETOUCHI AREA PASS 7 DAYS
JR WEST Detail 08

JR Setouchi Area Pass (7-Days)

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Price range: RM308.00 through RM616.00

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Information

You can use the JR Setouchi Area Pass for unlimited travel on designated JR train lines (including shinkansen) and selected trams, buses and ferries in the region around the Seto Inland Sea for 7 consecutive days.

More Information

Setouchi Area Pass is valid for unlimited travel in the valid area on the map

Valid trains are below;

  • The pass can be used for reserved and non-reserved seats on Bullet Train “SANYO SHINKANSEN” (Shin-Osaka⇔Hakata). The pass can also be used for the Hello Kitty Shinkansen.
  • The pass can be used for reserved and non-reserved seats on Limited Express trains (HARUKA, SHIOKAZE, NAMPU, etc.)

The pass can be used for reserved and non-reserved seats on JR-WEST and JRSHIKOKU Rapid Service Marine Liner and local service trains (including Special Rapid and Rapid Service trains).
Reserved seat tickets must be reserved at a JR-WEST or JR-SHIKOKU station ticket office before boarding the train.

The trains below cannot be used

  • Bullet Train “TOKAIDO SHINKANSEN” (Shin-Osaka⇔Tokyo)
  • Bullet Train “KYUSHU SHINKANSEN” (Hakata⇔Kagoshima-Chuo)

※ Individual customers are prohibited from purchasing or exchanging more than one ticket for the same use period.

Reminder

Reminders

  • JR tickets operate under a registration system, with a very complicated booking process. Therefore, please ensure that you have provided the required information in order to make a purchase. Please bear in mind that H.I.S Travel Malaysia is not liable for any delays due to insufficient or incorrect information provided by travelers
  • Children require a child pass if occupying a seat in a reserved-seat carriage or traveling alone
  • Luggage Restrictions: passengers may bring up to two pieces of luggage, not including carry-ons and smaller bags. Each piece may not weigh more than 30kg and its length, width and depth may not add up to more than 250cm, while its length may not exceed 200cm

Refund Policy

  • [Refund Policy] For any “Exchange Order Voucher” that have not been exchanged into an “Official Pass” you can apply for a refund within 11 months from the purchased date. However, a 15% cancellation fee will be charged. Please ensure that you keep your vouchers safe as we cannot issue new passes or process refunds if passes are lost, stolen or partially used
  • [Refund Policy] For travelers with vouchers eligible for refund, please send the original Exchange Order Voucher back to H.I.S Travel Malaysia’s office for refund processing

JR Pass Redeem (Physical)


Steps on How to Redeem Exchange Order JR Pass in Japan
Purchase the Japan Rail Pass Exchange Order

1. To exchange your Japan Rail Pass Exchange Order for the actual Japan Rail Pass, you will need to follow these steps: 		Arrive in Japan

2. Purchase the Japan Rail Pass Exchange Order: The Japan Rail Pass cannot be purchased directly in Japan. You need to buy an Exchange Order from an authorised sales office or an authorised travel agent before arriving in Japan
Present your Exchange Order

3. Arrive in Japan: Once you arrive in Japan, locate a Japan Rail Pass Exchange Office. These offices are usually found in major airports, including Narita, Haneda, Kansai, and other major train stations. 		Choose the validity period

4. Present your Exchange Order: When you visit the Japan Rail Pass Exchange Office, present your Exchange Order along with your passport. Make sure to have your passport with you, as it will be required for verification purposes.
Complete the application form

5. Choose the validity period: At the exchange office, you will be asked to choose the start date for your Japan Rail Pass. The pass can be activated on any day within 30 days of the exchange, but once activated, the validity period cannot be changed. 		Complete the application form

6. Complete the application form: You will need to fill out an application form with your personal details, including your name, passport number, and duration of stay. The form is usually available at the exchange office, and staff will assist you if needed.
Receive your Japan Rail Pass

7. Receive your Japan Rail Pass: After completing the form and verification, the staff will provide you with the actual Japan Rail Pass. The pass consists of a paper ticket and a small booklet containing important information about the pass, including rules and instructions.
Remember to keep your Japan Rail Pass with you at all times during your travel in Japan, as you may be required to show it to the staff when entering and exiting the train stations or boarding the trains.

JR Pass Redeem (e-Voucher)


Steps on How to Redeem Exchange Order (e-Voucher) in Japan
To exchange JR-WEST e-tickets purchased from H.I.S Travel Malaysia, you’ll need to use a designated ticket vending machine at JR-WEST stations, mainly located at Kansai Airport, Osaka Stations and others.
These machines are typically marked with an icon like the one shown as follows :

redeem JRpass evoucher

Steps & Process

  • Locate a designated machine: Look for ticket vending machines with the exchange ticket icon, often found at JR-WEST stations.
  • Select language: Choose your preferred language on the machine’s display.
  • Choose “Receive reserved ticket(s)”: This option is usually the starting point for exchanging e-tickets.
  • Select “EXCHANGE ORDER (E-TICKET)”: This option is for exchanging vouchers or e-tickets.
  • Scan or enter your e-ticket information: Use the machine’s scanner to read the QR code on your e-ticket or manually enter the Exchange Order Number.
  • Specify the usage start date: Confirm the date you intend to start using the ticket.
  • Confirm passport and personal information: You may need to scan your passport, particularly if it has an IC chip, and confirm that you agree to the terms of use.
  • Receive your ticket: Once the process is complete, the machine will dispense your ticket.
  • Proceed to the gate: Use your newly issued ticket to pass through the automated ticket gates.
Important notes:
Some e-tickets, especially those for Special Discounted Tickets, may require a passport with an IC chip for exchange at the machine.
If your passport cannot be read by the machine, or if you have issues with the exchange process, you may need to visit a ticket office.
The specific stations where you can exchange your e-ticket may vary depending on the type of ticket you have.
Be sure to check the operating hours of the ticket machines, as they may vary by station.
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