SIM Card Activation
✔ Upon arrival at your destination, insert the SIM card into your phone.
✔ Please switch on the Mobile Data and Data Roaming on your phone.
✔ Wait for 3minutes, the SIM card will automatically search for a network.
✖ Please do not insert the SIM card at Malaysia. Days validity will start counting once insert the SIM.
✖ Kindly make sure to turn “ OFF ” your original sim mobile data if your mobile using dual sim.
If you are unable to connect the internet, please set APN manually.
✔ Setting > Sim card mobile & network
✔ Click to sim card
✔ Click in Access Point Name
✔ Click “+” add new APN (Thailand APN: internet)
✔ Restart your phone after APN setting. The SIM card will automatically search for a network.
Additional Notes:
- Data refreshed & plan validity are based on Malaysia time (GMT+8).
- If you are unable to connect, it may be because you do not have good mobile signal coverage in your location. In this case, try turning off your phone and turning it back on your phone at another location.
- If you are crossing the border into another country, some phones might need to be restarted twice.
- When you return to your home country after traveling, please switch to your own local SIM card. Don’t forget to turn off the data roaming on your phone to avoid unnecessary roaming charges.
FAQ
1. Can I use the SIM card for making traditional phone calls or sending SMS messages?
No, this is a data-only SIM cards. They are specifically designed for data usage and do not include a local phone number for making traditional phone calls or sending SMS messages. However, there are alternative methods available, such as using internet-based calling apps like WhatsApp or utilizing messaging apps with voice call capabilities.
2.What happens if I use a non-compatible device with 4G/5G service?
Using a non-compatible device with 4G/5G service can result in decreased speed, reliability, and limited access to advanced features. Your device may not be able to connect to the network or may experience slower speeds and reduced performance compared to a compatible device.
3. Why does SIM card internet speed vary by location?
Factors such as infrastructure availability, population density, distance from cell towers, and environmental variables all contribute to the variation in SIM card internet speed. Urban areas tend to have better infrastructure and higher population density, resulting in faster speeds. In contrast, rural areas often face limitations in network infrastructure, leading to slower speeds.
4. Can I expect reliable internet speed on a cruise?
Internet connectivity on cruises can be challenging due to the limitations of maritime networks. While some cruise ships offer internet access, the speeds may not match those experienced on land. Factors such as the ship’s location, satellite coverage, and the number of users can impact the internet speed on a cruise.
5. How can I improve SIM card internet speed in remote areas like forests or mountains?
In remote areas like forests or mountains, the obstacles and interference from the surrounding environment can hinder internet speeds. However, there are strategies to enhance connectivity. These may include using signal boosters, satellite internet, or positioning yourself closer to clearings or higher elevations where the signal is likely to be stronger.
6. What can I do to optimize SIM card internet speed in any location?
To optimize SIM card internet speed in any location, ensuring you have a compatible device, keeping your SIM card in good condition, and selecting a reputable network provider can make a significant difference. Additionally, using Wi-Fi networks whenever available, closing unnecessary background applications, and monitoring network congestion can also help improve your overall internet speed.
7. Can I renew or extend the data?
No, you can buy another SIM card if you need more data.